What Information We Collect
We collect the following information when you register and use the 172 platform:
- Account Information: Full name, email address, mobile number, date of birth, and national ID details (for verification purposes).
- Device and Browser Information: IP address, device type, operating system, browser version, and screen resolution.
- Payment Information: Records of transactions processed via bKash, Nagad, or Rocket (in BDT). Full payment card numbers are never stored.
- Cookies & Tracking Data: Session cookies, preferred language, and site usage patterns.
- Usage Information: Games played, betting history, login timestamps, and browsing activity.
Why We Need This Information
- Identity Verification & Fraud Prevention
- Ensuring Secure Transactions
- Service Quality Improvement
- Fulfilling Legal Obligations
- Delivering a Personalized Experience
How Your Information Is Used
Account Management
Information is used for registration, login, identity verification, and account security. This is essential to ensure a secure environment at 172.
Payment Processing
Transaction details for BDT deposits and withdrawals are verified, and records are maintained in accordance with applicable anti-money laundering regulations.
Service Improvement
Usage data is analyzed to improve games, navigation, and the overall platform experience, as well as to enhance customer support.
Cookies & Tracking Technologies
The 172 platform uses the following types of cookies:
- Essential Cookies: To maintain login sessions and ensure platform security.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which parts of the platform are most used.
You can disable cookies through your browser settings. However, disabling certain essential cookies may prevent some features of the platform from functioning properly.
Data Storage & Security
172 follows the following measures to protect your information:
- All data is stored on encrypted servers, with regular security audits conducted to prevent unauthorized access.
- Payment details are not stored directly; only transaction references are retained.
- Upon account closure, personal data is deleted after the legally required retention period.
- Staff are granted access only to the data necessary for their role.
Sharing Information with Third Parties
172 never sells your personal information. However, limited data may be shared in the following cases:
- Payment Providers: Solely to process transactions with mobile payment services such as bKash, Nagad, or Rocket.
- Game Software Providers: Essential session data shared with third-party game engines to deliver the gaming experience.
- Legal Authorities: Data required to comply with Bangladeshi law or government directives.
Your data is never shared with any marketing agencies, advertisers, or other third parties beyond the cases listed above.
Your Rights — Know Them & Use Them
Right to Access
To find out what information we hold about you, submit a request to the 172 support team. Details will be provided after verification.
Right to Rectification
If any information in your account is incorrect, you may request a correction. Once verified, updates will be made promptly.
Right to Erasure
After account closure, you may request deletion of data that is not subject to legal retention requirements. Action will be taken in accordance with applicable regulations.
Policy Updates & Contact
172 reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised date, and registered users will be notified of significant updates.
By continuing to use the platform after policy changes, you agree to the updated terms.
For any privacy-related questions or requests, please get in touch with us:
Email: [email protected]
We typically respond within 48 hours.
For more information or assistance
For more information about privacy, accounts, or your data, please visit our Help Center.
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